Terms of service
- Terms and conditions
- These terms of use apply to the website and web application regy.fitness (hereinafter – “Website”), including the services (hereinafter – “Services”) offered on the Website, which all together are owned by the service provider, SIA “Healthy RF”, registration number: 44103112448, legal address: “Gauja 366”, Kauguru pag., Valmieras nov., LV-4224 and its authorised companies (hereinafter – “Service Provider”).
- The terms of service (hereinafter – “Terms”) are binding on all persons using the Services and the Website, regardless of whether the respective person is a registered user of the Website or not (hereinafter referred to as the “User”).
- Simultaneously with the use of the Services, including visiting the Website, other terms and conditions on the Website also come into force. If the User uses the Service and uses the Website, or performs any actions in it, it is considered that the respective User has read the Terms of service in force at the time of use and agrees to comply with them.
- A user who does not agree with any of the conditions of the Terms is not entitled to use the Website and the Services.
- The Terms apply to all matters to which the effective legal acts of the Republic of Latvia regarding the use of the Services cannot be applied, and they constitute a complete agreement between the Service Provider and the User. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in full force and effect.
- The Service Provider reserves the right to unilaterally amend and / or change the Terms at any time. The Terms enter into force after their publication on the Website. The User is obliged to follow and get acquainted with the Terms of the Website, as well as to comply with them.
- These Terms shall be deemed to be a service agreement concluded between the Service Provider and the User, which is concluded for an indefinite period of time. The User has the right to unilaterally terminate the use of the Services by terminating its payment. The Service Provider has the right to unilaterally terminate the provision of these Services to the User without prior notice to the User and indicating the reason for termination of obligations, in accordance with the violation in accordance with these Terms.
- Service
- The Services are considered as a participation in the program that includes information related to a healthy lifestyle, diet and physical activity. The information published on the Website is for information purposes only and is not a substitute for professional medical care, diagnosis or treatment. If the User is concerned about the information received on the Website or has questions about his / her health, the User should consult a doctor or other healthcare professional. The User uses the Services at his own risk and responsibility.
- By using any of the Services and the Website, the User confirms that he is in good physical condition to perform intense physical activity and follow a general diet plan.
- The Services, including but not limited to training and nutrition plans, are tailored to the responses provided by the User when registering and using the Services. Therefore, the Service Provider invites the User to answer all questions as honestly and truthfully as possible.
- Before the User starts using any of the Services, the User confirms that his / her participation in the Services has been specifically approved and authorized by a doctor.
- The User must immediately stop using the Services if at any time while using any of the Services the User does not feel well and, if necessary, seek medical attention.
- Although the Service Provider provides guidelines, such as written descriptions, images, or videos, describing how to perform certain exercises or activities, the User assumes full responsibility for the proper performance of those exercises or activities.
- The use of Services may include, but are not limited to, e-mail services, messages and message boards, chat areas, newsgroups, and downloadable mobile applications which are related to the Services available on the Website.
- The Website may contain links to third party websites or services – the content of which the Service Provider is not responsible. The Service Provider shall not be liable for any damages caused to the User on third party websites or from the information they might contain.
- Technical process of buying a service
- In order to receive the Services offered on the Website, the User must register according to the registration procedure specified on the Website.
- When filling in the registration form, the User must provide true, complete and up-to-date information.
- In order to register on the Website and receive any of the Services, the User must perform the following or other actions (according to the Website instructions):
- provide a full name;
- provide an address and phone number;
- provide a valid e-mail address;
- agree to the terms of use and privacy policy;
- After successful registration and payment for the service, the User will receive a notification in the specified e-mail about successful registration and granted access to the ordered Services.
- The Service Provider will contact you by e-mail to clarify the information and if necessary – design an appropriate diet and exercise plan for you (if one or more ordered Services includes it).
- Quality of the service
- The Services are provided “as is”, which means that the Service Provider does not warrant that:
- The Services meets the User’s expected requirements;
- The Services or Website is free from technical errors, technical interruptions and has an undoubtful security measures;
- The Services or Website will be available anytime and anywhere.
- The Services are provided for informational purposes only and should not be construed as medical advice, recommendation or instruction.
- The nutrition and activity plans developed by the Service Provider or its employees, although developed individually, do not constitute medical advice, diagnosis or treatment.
- The Service Provider has the right to unilaterally terminate the cooperation with the User at any time and for any reason, including if there is a suspicion that the User has provided false data or there is a suspicion that the User has purchased any of the Services fraudulently.
- Information about the Services on the Website is regulary updated, changed and improved. Consequently, the prices, descriptions and other information of the Services available on the Website may be incorrect or incomplete.
- The Services are provided “as is”, which means that the Service Provider does not warrant that:
- Payment for the service
- In order to receive any of the Services, the User agrees to provide the necessary information for the successful payment transaction, that is neccessary to buy the Services, including, but not limited to, information or credit card number regarding the credit card validity period and / or the name of the billing person.
- By paying for the Services, the User confirms and guarantees that:
- is entitled to use a credit card or other payment method related to payment for the Services;
- the information provided is true, correct and complete.
- By submitting the information specified in Paragraph 5 of these Terms, the User is informed that the Service Provider may transfer this data to the payment processing service providers for the purpose of payment processing.
- After payment for the Service, the Service Provider communicates with the User and, by mutual agreement, provides the service to the User at the agreed time and in the agreed form.
- User account
- If the User has not previously registered in the system, upon payment for the service, a User account will be created with the login data – e-mail and password specified by the User when making the purchase. After the registration of the User’s account, the User will be immediately authorized in the system and a notification about the successful registration of the User’s account in the system will be sent to the e-mail specified by the User.
- In order to use any of the Services, the User must become a registered user by filling in the registration form on the Website. The user is responsible for maintaining its account and not passing access to its account to others.
- The User is informed about the processing of personal data specified in his / her profile, which is explained in more detail in the Privacy Policy. After creating an account on the Website, the User is responsible for usage of this account.
- Each User account on the Website is created individually for each User and is intended for individual use, the User is not entitled to transfer his / her account to another person.
- The Service Provider is entitled to suspend the operation of the User account without a payment refund if:
- during registration the User has entered false or incorrect data;
- the User has passed his account details for use to another person;
- there is a suspicion of fraud, unauthorized or illegal transactions;
- the user has in other ways violated these Terms.
- The Service Provider does not take any responsibility for the suspension or termination of the User account.
- The User has the right to close or delete his / her User Account by performing the respective actions on the Website or by contacting the Service Provider – writing an e-mail to: [email protected] or calling to: +371 25977710
- After deleting the User account, the Service Provider has the right to delete all information about the User, including, but not limited to, diet plans, weight analysis, online consultations with a nutritionist.
- Refund policy
- The User has the right to request a refund for any of the Services before receiving access to the particular service (or information which is included in it). In order to return the payment, the User must contact the Service Provider by writing an e-mail to: [email protected] with documents attached: proof of payment and a request to return the paid money.
- In accordance with the refund rules, the User will be refunded for the unused Service to the account number specified in the User application within 14 days
- If the User wants to use the Service, but after communication with the Service Provider, the Service has not been provided to the User, the User must contact the Service Provider by e-mail: [email protected] or phone: +37127037313
- If the User is not able to get in contact with the Service Provider within 3 working days after purchasing the Service and agree on the procedure for providing the Service, the User has the right to request a refund of the Service. The Service Provider, evaluating the User’s request, returns the money to the account number specified in the User’s application within 14 days.
- If for any reason the User is not satisfied with the achieved results, the Service Provider does not guarantee a refund.
- If the Service Provider finds the User’s complaint unfounded and the User does not agree with the recognition of the complaint as unfounded, the User has the right to use the alternative dispute resolution options specified in regulatory enactments by submitting a written application to the Service Provider for out-of-court dispute resolution, indicating:
- full name and contact information;
- date when application has been submitted;
- the nature of the dispute, the claims and the grounds for them.
- The User may cancel any of the Services at any time, free of charge, by contacting the Service Provider via e-mail: [email protected] or telephone. +371 25977710. When User opts out of the Services, the Service Provider may permanently delete all User Information, including slimming analysis, all consultations provided, slimming plans, menus and training plans.
- The User has the right to request a refund for any of the Services before receiving access to the particular service (or information which is included in it). In order to return the payment, the User must contact the Service Provider by writing an e-mail to: [email protected] with documents attached: proof of payment and a request to return the paid money.
- User agreement
- You accept that you have read and agree with the following terms:
- without the written permission of the Service Provider, you will not disclose the obtained information to third parties;
- you will submit your reports privately by submitting them via “WhatsApp” application (or similar – per individual agreement);
- you will show a courtesy in the communication with the Service Provider and its employees.
- Several rules must be followed and respected during an individual training course – in case of violations your participation in the project will be terminated. The actions that are strictly prohibited:
- Make a copies, take a screen shots or screen recordings, transfer any of the materials with limited access to the third parties or save information with limited access for later use.
- To offend the Service Provider or its employees and course participants, to negatively affect the team spirit and motivation of the course participants.
- In the communication with participants – distribute any promotional materials, mass transfer information, invite others to sign a petition or vote against the Services, Website or Service Provider.
- Without a justified reason to doubt the veracity of the information provided.
- To falsifying any type of reports – all information must be true and original.
- In case of illegal distribution of limited access materials, the Service Provider has the right to demand a fine of 2000 euros (two thousand euros) from the participant.
- You accept that you have read and agree with the following terms:
- In-app membership
- With the payment of the service, the user confirms that:
- voluntarily participate in physical activities;
- there are no physical limitations, disabilities or predispositions to injuries or deterioration of health that could occur during physical activity;
- In the event of injury or deterioration, the user assumes responsibility.
- The user confirms that he will not file a complaint in court, will not claim compensation for any loss, injury or damage.
- Because these classes / exercises take place online, each user is responsible for their own well-being and safety.
- If the user is not sure about the correctness of the execution, contact the service provider for advice!
- With the payment of the service, the user confirms that:
- Service provider responsibility
- The Service Provider shall not be liable for any damages caused to the User in the event that the User has not complied with these Terms and / or has not complied with the recommendations of the Service Provider’s specialists.
- The Service Provider shall not be liable for any damage caused to the User or third parties in accordance with the food menus specified in the Service or other materials provided on the Portal.
- The Service Provider shall not be liable for the activities of the Users and the damages incurred in any way.
- Service provider details and contact information
SIA”Healthy RF”
Registration number: 44103112448
Legal address: Gaujas 366, Kauguru pag., Valmieras nov., LV-4224
E-mail: [email protected]
Phone: +371 25977710